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Employee Assistance Program

The AllOne Health Employee Assistance Program offers confidential assistance to Augustana employees (both full-time and part-time) and their families.

Your personal information is not disclosed to anyone unless you provide written consent or as required by law. Services are provided at no cost to you. If AllOne Health refers you to an outside resource for additional support, you will be advised about potential costs and whether they may be covered by your insurance.

How to access AllOne Health

Appointments are available in person, through video conference or by phone. Use the "Live Chat" feature on the AllOne Health Online Portal to instant message with a counselor 9 a.m.-5 p.m. CST Monday-Friday.

Connect online

Log in to your portal for access to online resources and information.

  1. Click on "Sign up."
  2. Enter your company code: Augustana
  3. Enter your email.
  4. Create a password.

Connect by phone

Call or text 800-456-6327 to get started.

AllOne Health services

  • Alcohol and drug abuse
  • ADD and ADHD
  • Addictions
  • Adoption
  • Anger management
  • Anxiety
  • Budgeting
  • Child care resources
  • College planning
  • Coping with change
  • Depression
  • Divorce
  • Domestic violence
  • Eating disorders
  • Effective communication
  • Elder care resources
  • Emotional issues
  • Family dynamics
  • Financial resources
  • Grief
  • Legal resources
  • Leisure travel time
  • Marital and couples counseling
  • Mental health
  • Parenting
  • Pet care resources
  • PTSD
  • Relationships
  • Stress

The EAP provides support, counseling and resources for life issues. AllOne Health legal and financial services provide access to specialists who will help you understand your options and point you in the right direction. If you require an attorney, you will be given a referral to our network that includes a free 30-minute consultation and 25% reduction in attorney fees beyond the initial consult.

Additional services provided by the EAP include an online resource portal, as well as access to convenience services and specialists who assist families with child and eldercare questions. A national network of pre-screened child and eldercare providers also is available.

Office of Human Resources
639 38th St.
Rock Island, Ill., 61201

humanresources@augustana.edu

Phone: 309-794-7352

Fax: 309-794-8962